FALSE, *****ULENT, MALICIOUS HANDING OVER OF NON-EXISTENT ALLEGED DEBT

I had a device insurance and cellphone contract with Telkom for 36 months, at the end of the 36 month in April 2024 the contract ended and the device contract was still active deducting R368, 75 on a month to month.

So in May 2024 I cancelled my device insurance and the last payment was supposed to be in June 2024. I even received the last statement/final account showing that the amount has been fully paid up with a R0. 00 due balance for July 2024. Then yesterday (15/07/2024) I received an email from a debt collecting company Nu Debt Management Pty Ltd, saying they acting over a handed over debt from Telkom for the outstanding amount of R368, 75.

I called the Today (16/07/3024), I called the device insurance demanding a written confirmation of the device cancelation, they apologized and sent me the cancelation confirmation email, I forwarded the email to debt collectors and then called the number enlisted so they can cancel the false alleged debt, I spoke to a Vusi that hanged up after hearing "cancel debt". I spoke to Palesa who said I have to pay regardless and went on to ignore me when stating my case as she started speaking to her colleagues at the back laughing and discussing their own things while I was there, holding. I tried calling again for the 3rd and 4th time, each time they hear it's me they now hang up.

Telkom and Nu Debt Management (Pty) Ltd this is faul play, to think I was just about to embark on a new contract journey with Telkom in the near future. This is the sign I needed not to. How do you hand over a non-existant debt to debt collectors, now I have to go from pillar to post trying to rectify this??? This is so unprofessional and malicious from both organizations. What about my credit record? For a mere R368, 75? This is wrong, SHAME ON YOU!