Disgusted send your **** back to telkom and read my story

I am beyond disgusted what I found on my finances phone tonight. That his telkom account was handed over. Now I'm gona repeat my story. My fiance passed away in August 2021. I have submitted the documents by the branch at telkom & instructed to have the contract cancelled. We'll 4 months later of emailing, calling, positing to social media, helopeter, im sitting with reference numbers a hole lot of reference numbers I'm wiping my **** with. I'm gona repeat myself nudebt can send that account back to telkom because for 4 months they kept that account active with no payment because who is liable to pay it? He was the contract owner must I take the bill to the grave & tell him to pay it? You people have no dignity & respect wotsoever. I have reported the matter to icasa and ombudsman to take it further because why was this account not frozen when the death was reported? Why was the contract active without payment because they suspended an account if you skip 1 payment without an arrangement? Now if nudebt wants to take me on go ahead because I have the proof of emails on my phone, the complaints, how many times I phoned and everything, with no feedback from telkom. I know my rights in a case like this so choose your option wisely if u gona try your luck with me because by law telkom is at fault and I'm not the only person in this situation with more people experiencing the exact same problem I am having. I am beyond disgusted at the way people are treated we are battling to come to terms with the death trying to sort things out but then you get ******** companies that come after greed. Shame on you!