KM
K Murray-Eedes

1 reviews | Active since Mar 2011

06 May 2015, 09:10

Continual SMS on INCORRECT info

nuDebt<br> I am not sure HOW you connected my name to account *** with an SABC TV Licence debt but after I spent time on the phone with one of your consultants requesting you rectify this, I am STILL receiving sms threats to my credit rating.<br> Please explain HOW you get hold of incorrect information? And placed my name with someone else's account number? And now you're threatening me?<br> My TV Licence account is NOT the above yet even after I took the time, at MY expense to notify you, you continue with offering me incentives to pay while you add interest into the amount which is NOT FOR MY ACCOUNT.<br> Is this a ****? To get unsuspecting South Africans to pay you because of your sms's without checking their status?<br> You should include that you are a DEBT COLLECTION AGENCY and NOT SABC because I know of my immediate circle who have paid you even if they are up to date because you seem to have picked up info and changed the legitimate profile to suit your bank account.<br> I await your rectification of this immediately.

0
Replies (1)
Nu Debt Management
Nu Debt Management's reply13 May 2015, 16:12
Official
Hello niatech,

We acknowledge the receipt of your complaint.

Please be advised that you have two TV licence accounts on your name *** and TV licence account ***.

TV licence account *** was acquired in the year 07/12/1996.

Tv licence account *** was acquired in the year 20/12/2005 ,which was merged as one account and unmerged again 05/11/2014.

Please refer to the attach statement for your currently open TV licence account.

Kind regards

NuDebt Management (PTY) Ltd