1 reviews | Active since Nov 2016

19 Nov 2016, 10:55

Constant harrassment

<p>I am constantly harrassed by Nudebt Management, on a Telkom account that was fully settled in July 2016, when I moved house. Every day I get threatening sms's and emails, and even though I send proof of payment, they appear never to receive it. It is causing unnecessary stress in my life. I noticed last week, on the 15th, that Nudebt took a random amount out of my banking account R254,84, without my knowledge. Surely this unprofessional company that smacks of *******ion must be stopped?</p>

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Replies (4)
Nu Debt Management
Nu Debt Management's reply01 Dec 2016, 08:56
Official

Good day

We acknowledge the receipt of your complaint.

Please be advised we did received your proof of payment

The proof of payment was send to Telkom for confirmation.

They advised that Telkom requesting payment profile which indicate the bank account that was used to pay make the above payment.

Reason being as they are unable to trace the payment on their side.

Please assist and request payment profile from the bank which indicate the account number that the money was transferred to in order for us to assist you accordingly

Kind Regards

NuDebt Management (PTY)Ltd

's update14 Dec 2016, 09:12
Reviewer Update

I paid that account at the post office in Rosebank. I went there yesterday only to find out that they dont have backdated receipts. I dont have any more documentation on the transaction. I don't know if the money wne t into the wrong account at Telkom. But can't find out. The bottom line is that I have paid, in good faith. I received another sms this morning "24 HOUR NOTCE OF ADVERSE LISTING despite numerous demands...." Its not true. I have paid!!!

Nu Debt Management
Nu Debt Management's reply20 Dec 2016, 18:14
Official

Good day

Please be advised that the payment you referring to was made to a Telkom mobile account.

The Telkom mobile account belongs to P Kaplan.

Therefore the payment that was made was not for this account question.

Invoice was send to you via e-mail .

Please advise when payment will be made for your outstanding Telkom landline account.

Kind Regards

NuDebt Management (PTY) Ltd

's update24 Jul 2017, 14:30
Reviewer Update

I am still being harrassed by Telkom. I am wasting time and energy on an account that's been long paid. The email addresses on Telkom are set to bounce and when i email pop, it always bounces. I will not support Telkom again ever.