1 reviews | Active since Oct 2016

29 Dec 2016, 10:41

Constant Harassment about non existing telkom account

<p>Constantly getting sms's from this company claiming they have instructions to issue summons on an overdue telkom account which I've closed early 2016. Also claiming that they cant get in touch of me yet they've never phoned me at all, just constant sms's. I have to do the phoning, and everytime they tell me to ignore the sms's and that they'll remove my number. Absolutely zero response from their help desk where i've logged numerous tickets. A lot of online articles and threads seem to indicate that NuDebt is just a ****.</p>

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Replies (2)
's update29 Dec 2016, 10:46
Reviewer Update

Almost forgot, the amount owing seems to change every couple of weeks, sometimes to a greater amount sometimes less.

Nu Debt Management
Nu Debt Management's reply05 Jan 2017, 16:43
Official

Good Day Alex,

Firstly apologies for the late reply.

I have searched for your account on our system and I have found the Telkom account in question. Account Number - ***.

I have asked my query Agent to do a follow up on this matter Urgently as there is still a balance outstanding according to Telkom. I will be placing your account on a status whereby you will not receive communication until the issues is resolved.

Regards,

Kobus Best.