BP Fraser Telkom Mobile *** // ND***2

Telkom phoned me back on 7th April 2016 and after a 5 hour long conversation (shuffled from department to department), they promised to revert to me within 72 hours.<br> Nobody has called back.<br> In the past four days I have received no less than 3 sms notifications from NUDEBT, stating IMMINENT LEGAL ACTION, TRACE LOCATOR, BREACH OF CONTRACT FOR R5882.<br> In all three cases I have called ***and after waiting patiently for a substantial time, left my number on their answering service.<br> NOBODY HAS PHONED ME BACK.<br> SUMMARY : <br> o I ACKNOWLEDGE HAVING SIGNED A FIXED TERM CONTRACT, BUT I SIGNED A DEBIT ORDER FOR R129 PER MONTH ONLY.<br> o I HAVE NEVER PHONED IN TO THE CALL OFFICE AND REQUESTED DATA BUNDLES. <br> o Data has always been paid for in cash at various retail outlets, Spar, P&P etc. and only up to 27th September 2015 after which an alternative Service Provider (Afrihost) was used.<br> o Do they have voice-logging records to prove voice recognition?<br> o THERE HAVE BEEN NUMEROUS UNUATHORISED AMOUNTS DEBITED AGAINST MY ACCOUNT, THROUGH LAST YEAR AND INTO THIS YEAR.<br> o I HAVE PROOF ALSO OF UNAUTHORISED R3'000 DEBITED ON 11/12/2015 AND R15'000 DEBITED ON 13/12/2016.<br> Please assist