AF
Athol F
1 reviews | Active since Jun 2011
16 Mar 2022, 15:32
Blatant theft
This is a blatantly dishonest business collecting on behalf of Telkom. I moved my two business cell phones away from Telkom due to terrible service and ported the numbers to another cell company. The I see debit orders on my bank statement from NuDebt, which I never ever signed. They were reversed by the bank, but the saga continues with a new debit to my bank account. You cannot call them, because they do not answer phones. Perhaps the best is to go to the SAPS and lay charges of THEFT against this company.
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Nu Debt Management's replyOfficial
04 Apr 2022, 09:53Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
We are so sorry for the experience you received from our client Telkom. Please note that the I.D number provided does not open any account on our side, the number open 2 business accounts, can you please provide us with the Telkom reference number in order for us to assist you accordingly.
You can also call our queries department on : ***/5705 or 5638
We will wait for your response
Nu Debt Management's reply04 Apr 2022, 09:53
Official
Good day,
Thank you for bringing your concern to our attention.
We strive to provide the best possible service and when you feel that it fails to meet your expectation, it’s important for us to know.
We are so sorry for the experience you received from our client Telkom. Please note that the I.D number provided does not open any account on our side, the number open 2 business accounts, can you please provide us with the Telkom reference number in order for us to assist you accordingly.
You can also call our queries department on : ***/5705 or 5638
We will wait for your response