1 reviews | Active since Feb 2015
billing
I want to ask if this company if its fami**** with TCF (Treating Customers Fairly) a legislation by the Financial Services Board. I paid Telkom mobile R500 and 4 days after I paid them I receive a message that I have not made a payment so my bill for February was R660 meaning I owe Telkom mobile R160 so how does these two useless companies try to debit my account with R726 meaning its R160 for February and R560 for march. Let me ask you is today the 31st of march because you trying to debit my account for money that is due by end of march. I am well aware that you have been practising this ******** type of billing on many people who have chosen to keep quiet. I will assure you now I will take you to task. I will go to the highest level to deal with this company, you messed with the wrong woman. You will send me a bill for R160 that's how much is due to Telkom mobile now.
We acknowledge the receipt of your complaint.
Kindly provide us with the debit order description (reference number starting with nudebt) on your bank statement or sms notification.
In order for us to be able to confirm if the debit order was indeed from NuDebt Management.
Referring to your ID number provided we are unable to access any account under your name.
Your assistance in this will be highly appreciated
Kind Regards
NuDebt Management (PTY) Ltd
We acknowledge the receipt of your complaint.
Kindly provide us with the debit order description (reference number starting with nudebt) on your bank statement or sms notification.
In order for us to be able to confirm if the debit order was indeed from NuDebt Management.
Referring to your ID number provided we are unable to access any account under your name.
Your assistance in this will be highly appreciated
Kind Regards
NuDebt Management (PTY) Ltd