SF
Senta F

1 reviews | Active since Jun 2013

22 Dec 2015, 11:01

BEEN HANDED OVER FOR AN ACCOUNT THAT MOM NEVER HAD

Cell C handed my mom Mrs S S Engelbrecht over for R200 to Nudebt. We have spoken to Nudebt on numerous times. Asking them to send my mom the account for what she is handed over as she hasn't received an account up until today!!. We have faxed and emailed them an Affidavit that my mom Mrs Engelbrecht has never ever had an account with Cell C. They promised to forward that the Cell C but still Mrs Engelbrecht is receiving threats that she will be blacklisted etc. For an account she NEVER EVER HAD!!! for an account nobody can show to her. This is absolute ridiculous. My parents is pensioners and don't have a cent debt. Now on the age of 70 they need to go through this because people don't know what they doing.<br> <br> I am prepared to take this further to the papers as well as Wendy Knowler.

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Replies (1)
Nu Debt Management
Nu Debt Management's reply02 May 2023, 21:58
Official
Hello SentaFouche,

We acknowledge receipt of your complaint.

Kindly be advised that this matter has been escalated to Cell C, requesting

For a copy of the contract. This, as per previous email correspondence.

Also be advised that the documents which you have provided,

has also been escalated to Cell C.

Please note that we are still awaiting response from Cell C, and will revert

Back to you as soon as we receive a response.

Kindly note that this account has been placed \On Hold, while the matter is