Annoying threats and Bad service

<p>I was contacted by nudebt on behalf of Telkom why claimed I owed Telkom for services. At the time they contacted me I actually had a credit balance on my account. The consultant from nudebt wouldn’t hear any of what I was explaining and demanded Paid up letter, proof of pay or account closed letter, which I was supposed to get from Telkom.</p> <p> </p> <p>Days went by and I started getting SMS’ from nudebt about this debt. Over 5 messages daily and every day. This started annoying so I pulled by bill from Telkom which I emailed to ********** who had sent me an email regarding demanding outstanding amount. This still didn’t catch any actions from nudebt so I called the number on the sms’ and only to be served by one arrogant Lerato Totetsi who told me that nudebt will continue to send messaged and list me on credit bureaux unless I give above mentioned documents.</p> <p> </p> <p>With on-going service, how do you demand an account closed letter – How do you get a paid up letter. If they look at the bill from Telkom sent they should see all the payments and pay dates and just by some intelligence, match to the details they have and STOP bugging me. The messages are annoying!!</p>