ALTECH NETSTAR ACCOUNT

Dear Clients of Altech Netstar:

DO NOT PUT YOUR LIFE + YOUR FAMILY SAFETY IN THE HANDS OF ALTECH NETSTAR

Dear _ Altech Netstar _ I refer to your legal team's SMS regarding my outstanding account with your company Reference: ND ********** 9

Let's start this: This unit was installed in November 2016 by your "approved dealer _ Bloemfontein Fitment Centre "

1) This unit wasn't working from day one in the vehicle , but according to you it was tested?

2) I phoned numerous times (randomly) to ask where this vehicle is and it was always advised (either they can't pick up the location/ your system is offline)

3) I phoned to ask to come and check what was fault with this unit and it was adviced this will be for the client's account as there is no insurance on this unit if I broke it ? How can I broke it if I don't know where this unit is ?

4) My dad was in a vehicle accident 1 April 2017 (same unit) nobody from your company bothered to phone and ask to give assistance, when I phoned 4 days later and asked why they didn't pick up the phone and assist him, it was adviced "the accident wasn't severe enough" but the vehicle is a "write off "

5) I phoned the complaints Centre numerous times, even the CEO of ALTECH NETSTAR but nothing was done at my situation,but now you want to hand me over? Sure, let me offer R25.00 per month, now that's also a problem.

* Refused to accept payment

This is some of the errors in your company, I hope that the CEO of this company reads this and that the right person will gets this. To put our safety in your hands is like skydiving without checking if the unit you're diving in is safe.