After multiply attempts

<p>You guys are absolutly useless , after mulipty attempts senting my proof of payments since last year October 2016 you guys have still not updated the payments. Really, do the staff accually go for an interview or do you just hire from the phonebook alfabetically?</p> <p> </p> <p>I even received an ref number for my 100th email but still nothing , useless ,</p>