NTT Nissan Bloemfontein
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
NTT Nissan Bloemfontein
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ntsoaki R
1 reviews | Active since Jan 2024
9 Apr 2026, 13:21
Poor service and communication from Nissan Bloemfontein
I am extremely frustrated and disappointed with Nissan Bloemfontein. I took my 2024 Nissan Qashqai in on the 20th of March for a thermostat housing issue, and weeks later I am still without my vehicle. There has been almost no communication unless I personally follow up. I was never informed that the wrong part was ordered and returned — I only found this out after going to the branch myself. I was given a courtesy car for a week then urgently asked to return it because it had been sold to another client. I was told to bring it back and promised another vehicle. I returned the car as requested, only to be told to wait. I sat at the dealership for almost 2 hours with no communication, no assistance, and eventually left without a vehicle. What makes this worse is that I had just come from the hospital and I am currently unwell. I was sitting there wearing a mask, clearly not okay, and no one showed any care or urgency to assist me. This shows a complete lack of concern for customers. To make matters worse, when I called Nissan South Africa, they have no record of a courtesy car being arranged for me. Only after speaking to the parts manager did I find out that one part has arrived, but another is on back order until after 27 April. I am still without a vehicle, with no proper communication, no accountability. They had said they will promptly arrange another vehicle for me. This has been an extremely stressful and unacceptable experience. I hope Nissan South Africa urgently steps in and resolves this.
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Ntsoaki R
1 reviews | Active since Jan 2024
9 Apr 2026, 13:21
Poor service and communication from Nissan Bloemfontein
I am extremely frustrated and disappointed with Nissan Bloemfontein. I took my 2024 Nissan Qashqai in on the 20th of March for a thermostat housing issue, and weeks later I am still without my vehicle. There has been almost no communication unless I personally follow up. I was never informed that the wrong part was ordered and returned — I only found this out after going to the branch myself. I was given a courtesy car for a week then urgently asked to return it because it had been sold to another client. I was told to bring it back and promised another vehicle. I returned the car as requested, only to be told to wait. I sat at the dealership for almost 2 hours with no communication, no assistance, and eventually left without a vehicle. What makes this worse is that I had just come from the hospital and I am currently unwell. I was sitting there wearing a mask, clearly not okay, and no one showed any care or urgency to assist me. This shows a complete lack of concern for customers. To make matters worse, when I called Nissan South Africa, they have no record of a courtesy car being arranged for me. Only after speaking to the parts manager did I find out that one part has arrived, but another is on back order until after 27 April. I am still without a vehicle, with no proper communication, no accountability. They had said they will promptly arrange another vehicle for me. This has been an extremely stressful and unacceptable experience. I hope Nissan South Africa urgently steps in and resolves this.
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Anonymous
1 reviews | Active since Oct 2025
13 Nov 2025, 13:46
Dissatisfied
I bought a car no longer than 3 months ago. Beautiful vehicle.Service is utterly disappointing. The vehicle started giving problems. Sales person who sold me the car kept no contact neither updated me on the car, when it has been returned to the dealership. I had to follow up with both Manager and sales person to be informed of the car. Not the best service I have received. I get sales is important but treating a customer as such is low.
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Anonymous
1 reviews | Active since Oct 2025
13 Nov 2025, 13:46
Dissatisfied
I bought a car no longer than 3 months ago. Beautiful vehicle.Service is utterly disappointing. The vehicle started giving problems. Sales person who sold me the car kept no contact neither updated me on the car, when it has been returned to the dealership. I had to follow up with both Manager and sales person to be informed of the car. Not the best service I have received. I get sales is important but treating a customer as such is low.
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