QS
Quinton S

1 reviews | Active since Jul 2015

28 Dec 2020, 09:28

Worst place to buy a VW

I bought a car at the NTT VW Paarl on the 18th of November. The service, I received at first, was stunning! The guy even came to my house to show me the car before I bought it. Then we arrange a time for me to take delivery of my new car. It took them a day to get my car ready. Quite fast? Not really...

When I got there, the car wasn't done, it was still busy getting a detail. At the time, this wasn't an issue, even thought I waited about an hour and a half for the car. A day after I bought the car, the salesman contacted me and told me that the car still needs to go through the 80-point check - absurd! Is this not *******, by the way?

They came to fetch the car at my house in Kraaifontein, the check took place in Paarl, then they gave me the car back. So my question was, will he refund me for my the fuel used? Till this day, I've heard nothing back. But wait, there's more...

My temp license expired on the 9th of December. I had to call the salesman on the 18th of December to ask for my number plates. My number plates were only delivered to me on the 21st.

Then my dashboard notifies me that the car now needs a service as well. This all within a month after I purchased the vehicle. A piece of me wants to give the vehicle back. I have never in my life received such horrible service.

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