1 reviews | Active since Jul 2016
Think twice before servicing your vehicle at NTT Nissan Potchefstroom
<p>I had a fuel level sensor replaced a few weeks ago, hence work was done on the fuel line. So, a few days after, my wife's car did not want to start in Rustenburg. She was on her own. The problem was with a fuel filter of which the bleeding valve was tightened too much. Now, this fuel filter had been fine for 8000 km, and broke directly after NTT Nissan worked on it. Fortunately, the car was repaired in Rustenburg (at cost). What was NTT Nissan Potchefstroom's reply? "We only worked on the fuel sensor", regardless of the fact that the fuel filter may have been used to bleed the fuel line. Now, the workshop manager was absent (on sick leave) and the vehicle's seats were soiled with oil when I received the vehicle. How did this absent manager know that his technician did not bleed the fuel line in his absence and accidentally broke the filter in the process? No way he could have... Nonetheless, think twice before you work with a company that does not have business continuity processes in place, never mind quality control. I paid for repairs in the end, but I just had to voice my disapproval on this forum.</p>
