Bad attitude

At Baltimore NTK Limpopo, you will find that friendly service is not available. The manager is in his office watching sport, if he is at all around. The girl behind the till thinks nothing of it to tell you that she is busy! No not with clients, she's filing the petrol admin. Which by the way is probably not her job. But if the manager can watch sport at the office, then the person responsible for petrol admin don't have to work at all. Sometimes they have croserie products, sometimes not. If you advertise the service, have it available or don't advertise it. We understand that NTK is not a crocerie store, but then don't keep croceries... sometimes. We will then understand to go somewhere ells. But the fact that you sometimes have croceries and sometimes not shows that you don't know what it is exactly what you are doing. If we complain about the stock they will let you understand (non vurbaly, but by attitude) that it is not the main consumer goods and will make you feel that they do you a favour. If you take my money... Who is doing who a favour here? Do these people realise that if there are no clients there will also be no jobs? I tried to complain ones, the area manager never answered his phone, and till this day he did not call back. It looks like the problem is not only in stores but higher up with management. Probably watching sport......