ES
Esme S

1 reviews | Active since Jul 2020

03 Aug 2020, 04:47

Very surprise

When this lockdown started NSRI was one of the places I cancel because of loss of income. I was surprise to find out that I have to give 30 days notice on a donation account. I gave a donation every month it not that I bought something and paying it off.

0
Replies (1)
NSRI
NSRI's reply14 Aug 2020, 13:36
Official
We are very sorry to hear about your experience. We do not require a 30 day notice period to cancel a donation.  Our donors are crucial to the work that we do and we would really like to put things right.  Please contact our Fundraising Manager, Alison Smith on ***