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Phumelele M
1 reviews | Active since Apr 2020
06 Feb 2021, 18:13
Vet refused to wear a mask.
My puppy has parvo virus. While the vet was thorough in her treatment, she flat-out refused to wear a mask. When we asked her why she wouldn't she simply said "I'm over it". She didn't practice social distancing and really left a bad taste in our mouths.
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Phumelele M's updateReviewer Update
06 Feb 2021, 18:13This was the spca in sandton.
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Phumelele M's update06 Feb 2021, 18:13
Reviewer Update
This was the spca in sandton.
SPCA's replyOfficial
08 Feb 2021, 08:43We at the National Council of SPCAs will forward your complaint to the Sandton SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
SPCA's reply08 Feb 2021, 08:43
Official
We at the National Council of SPCAs will forward your complaint to the Sandton SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
SPCA's replyOfficial
11 Feb 2021, 14:39Dear Phumelele Thank you for bringing this to our attention. We would like to assure you that we are taking this pandemic incredibly seriously and implore that all our staff members, volunteers, and members of the public wear masks at all times in line with the COVID regulations and laws implemented to reduce the spread of this terrible disease. We are taking the necessary action with regards to the veterinarian's conduct in this respect and we sincerely hope that this incident does not impact your overall opinion of the Sandton SPCA in a negative light. Kind regards, the Sandton SPCA
SPCA's reply11 Feb 2021, 14:39
Official
Dear Phumelele Thank you for bringing this to our attention. We would like to assure you that we are taking this pandemic incredibly seriously and implore that all our staff members, volunteers, and members of the public wear masks at all times in line with the COVID regulations and laws implemented to reduce the spread of this terrible disease. We are taking the necessary action with regards to the veterinarian's conduct in this respect and we sincerely hope that this incident does not impact your overall opinion of the Sandton SPCA in a negative light. Kind regards, the Sandton SPCA