HS
Hay S
1 reviews | Active since Oct 2024
21 Jul 2025, 14:53
Terrible Service
Terrible service from the white lady at the Amanzimtoti SPCA, we just bought a home and looking to adopt a dog for my kids they were so excited however the lady i presume the manager, was so rude and cold upon filing the pre application, she questions why the dog will sleep outside and i said because i have a huge yard and would like it that way, she was absolutely rude and cold and responds that we don't give out animals to people who let them sleep outside... What nonsense, its my preference if i want the dog inside or not its none of their business as long as the dog is in a loving and secure home rather than being in a cage! Such a shame that the dog lost a good home because of a pathetic person.
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SPCA's replyOfficial
21 Jul 2025, 14:57We at the National Council of SPCAs will forward your complaint to the Amanzimtoti SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
SPCA's reply21 Jul 2025, 14:57
Official
We at the National Council of SPCAs will forward your complaint to the Amanzimtoti SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
HS
Hay S's updateReviewer Update
21 Jul 2025, 19:27Such a hypocrite to state that their dogs don't sleep outside yet they are all in cages! I hope that the SPCA can do something about people like this who are depriving dogs of having good caring and nurturing homes!
HS
Hay S's update21 Jul 2025, 19:27
Reviewer Update
Such a hypocrite to state that their dogs don't sleep outside yet they are all in cages! I hope that the SPCA can do something about people like this who are depriving dogs of having good caring and nurturing homes!
SPCA's replyOfficial
30 Jul 2025, 15:26Dear Halene Thank you for taking the time to share your experience with our SPCA. We are sorry to hear that you were left feeling disappointed after your visit. As an autonomous organization, our SPCA upholds specific adoption policies that have been carefully developed to prioritise the long-term safety and welfare of our animals. One such policy requires that adopted dogs must sleep indoors at night. This is not a reflection on a person’s character or ability to love an animal, but rather a precaution informed by the very real risks of dog theft, poisoning, and neglect that sadly exist in our communities. Our priority is the welfare and safety of the animals. By implementing this policy, we aim to proactively protect them from potentially harmful situations. We understand that not everyone agrees with this policy and that it may mean turning away well-meaning potential adopters. However, this decision has been made after considerable thought and experience, and it is one we uphold in the best interest of the animals in our care. Thank you again for your feedback. We do appreciate your interest in adopting. We take all concerns seriously and are committed to transparency in our adoption processes. If you would like to discuss this matter further or require additional information, please do not hesitate to contact us. Warm regards, The SPCA Amanzimtoti Committee
SPCA's reply30 Jul 2025, 15:26
Official
Dear Halene Thank you for taking the time to share your experience with our SPCA. We are sorry to hear that you were left feeling disappointed after your visit. As an autonomous organization, our SPCA upholds specific adoption policies that have been carefully developed to prioritise the long-term safety and welfare of our animals. One such policy requires that adopted dogs must sleep indoors at night. This is not a reflection on a person’s character or ability to love an animal, but rather a precaution informed by the very real risks of dog theft, poisoning, and neglect that sadly exist in our communities. Our priority is the welfare and safety of the animals. By implementing this policy, we aim to proactively protect them from potentially harmful situations. We understand that not everyone agrees with this policy and that it may mean turning away well-meaning potential adopters. However, this decision has been made after considerable thought and experience, and it is one we uphold in the best interest of the animals in our care. Thank you again for your feedback. We do appreciate your interest in adopting. We take all concerns seriously and are committed to transparency in our adoption processes. If you would like to discuss this matter further or require additional information, please do not hesitate to contact us. Warm regards, The SPCA Amanzimtoti Committee