1 reviews | Active since Dec 2021
I am compelled to leave this review due to the extremely frustrating and disappointing experience I have had with Tswane SPCA. Despite multiple attempts to resolve an issue with unauthorized debits from my account, the organization has shown complete disregard for my concerns and financial autonomy.
In my correspondence with Tswane SPCA, dated March to June I clearly expressed my dissatisfaction and requested the cancellation of ongoing deductions. Despite assurances from their finance department, specifically Analise, that the matter would be rectified, no action has been taken. This level of incompetence and negligence is beyond belief.
The continued deductions from my account for services I explicitly requested to terminate amount to nothing short of theft. It is appalling that an organization entrusted with ethical practices and donor relations would behave in such a manner. This experience has shattered the trust I once had in Tswane SPCA and has tarnished their reputation as a reputable nonprofit.
I demand immediate cessation of any further unauthorized debits from my account and a full refund for the deductions made over the past five months. My attempts to resolve this matter amicably have been ignored, leaving me no choice but to consider legal action to recover my funds. It is deeply disappointing that Tswane SPCA has forced me into this position.
Furthermore, the lack of response and action within a reasonable timeframe is unacceptable. I requested a response within 48 hours confirming the cancellation of debits and outlining the steps for my refund, yet I have received no such communication.
In conclusion, my experience with Tswane SPCA has been nothing short of a nightmare. Their failure to address my concerns in a timely and professional manner speaks volumes about their commitment to donors and their supposed ethical standards. I caution anyone considering supporting this organization to think twice, as they have proven themselves ************* and unreliable.
I sincerely hope that by sharing my experience, others will be spared from the frustration and disappointment I have endured.
Best regards,
Best regards,
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