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Alex H

1 reviews | Active since May 2024

08 May 2024, 10:08

SPCA Randburg is BIG NO

Never in my life have I gone through such a long and tedious process to adopt an animal. You would think that they would want the animals to find a home as soon as possible but no, I’ve been dealing with this process now for days with back and forth documents. Once you get one document for them, they will just ask you to get something else.

Be aware of the length of this process. They will not let you take the animal on the day..

There are 165 one star reviews against only 40 good reviews, this is LITERALLY the only thing people need to see to figure out what SPCA RANDBURG is about.

So many people saying that the only thing they care about is the business and their protection and I couldn’t agree more.

And they will try and respond to this review with all of the reasons as to why this review is the way it is but listen to me SPCA while you are reading this.

Start becoming more like human beings. And start saving your animals lives.

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Replies (2)
SPCA
SPCA's reply08 May 2024, 10:29
Official
We at the National Council of SPCAs will forward your complaint to the Randburg SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison UnitNational Council of SPCAs
SPCA
SPCA's reply10 May 2024, 13:41
Official
Dear Mr Hook,  While it is unfortunate that the process is occasionally a timeous one, we have to ensure that all processes are followed correctly for the safety of the animals in our care. The adoption process includes numerous steps including sterilization, vaccination, micro chipping and deworming and as such can take time.  I apologise for the delay in your adoption and will liaise with the administration team to assist in rectifying the current situation.  Kind regards,  Kaylie Henderson General Manager Randburg SPCA