SPCA not worried about kittens in need!

I have tried to report kittens in need at three different branches namely: Stilfontein ,Klerksdorp and the NSPCA in Joburg. In Stilfontein they do not deal with cats, Klerksdorp does not have a stepladder and the NSPCA IN JOBURG, cannot assist if we, the company with the kittens in the roof, are unable to give Klerksdorp a stepladder. In the meanwhile the kittens are crying and scratching the ceiling for the past 3 days...................why ask the public for donations etc if you in actual fact don't care a damn!!