TW
Terry W

1 reviews | Active since Nov 2009

30 Aug 2023, 18:29

Spca kloof kzn

I phoned the spca in kloof kzn this morning advising that I had a female cat and 3 kittens in my yard since Friday. I've been feeding them waiting for a response from the neighbourhood group, in case they belonged to someone. I was told to put them in a box and bring them through by Thandeka. I had to get food in bowls to lure them into the house and catch them 1 at a time to place them in my cat carrier. After alot of tussling, I managed to get the Mom and her kittens in the carrier. I arrived at the Spca and immediately the black lady at reception was so rude insinuating that they were probably mine. I was insulted because I have a cat myself that came to me as a stray, 6 years ago and I've cared for him and loved him since. I would never abandon my cat and kittens at the Spca. She made me feel like I was a dishonest person who abandons animals. Then she had the nerve to ask if I'd like to donate anything. I had cat food with me in my car that I was going to donate but after been treatment she gave me, I just drove off. It's not the animals fault that some humans are insensitive and maybe I should've left the food, but I was ****ed off and wanted to tell her to **** off. As a Frontline employee she should check her client liaison skills.

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Replies (1)
SPCA
SPCA's reply31 Aug 2023, 10:36
Official
Dear Terry,  We trust this email finds you well. This email serves as confirmation that your complaint on hellopeter has been received.  Your complaint was forwarded to the Management Committee of the Kloof & Highway SPCA for further investigation and a response.  Feedback will be provided within 7 days by the responsible SPCA, copied to us.  If you do not receive a response or if the problem is not resolved please contact us directly.