bG
brandon G
1 reviews | Active since Apr 2014
30 Oct 2025, 20:58
Sies
The most ****** rude staff ever to be told they are doing us a favor even if we pay doesn't help them, just because we told them they inspecting the dog why must we keep our puppy mouth open and feel for things,
Helpful (0)
Replies (2)0
Replies (2)
SPCA's replyOfficial
31 Oct 2025, 08:23Dear Brandon,
Our apologies for the experience you had with one of our Societies. Please can you confirm which SPCA you dealt with so that we can escalate your complaint to the correct person.
Kind regards,
Society Liaison Unit
Our apologies for the experience you had with one of our Societies. Please can you confirm which SPCA you dealt with so that we can escalate your complaint to the correct person.
Kind regards,
Society Liaison Unit
SPCA's reply31 Oct 2025, 08:23
Official
Dear Brandon,
Our apologies for the experience you had with one of our Societies. Please can you confirm which SPCA you dealt with so that we can escalate your complaint to the correct person.
Kind regards,
Society Liaison Unit
Our apologies for the experience you had with one of our Societies. Please can you confirm which SPCA you dealt with so that we can escalate your complaint to the correct person.
Kind regards,
Society Liaison Unit
SPCA's replyOfficial
03 Nov 2025, 11:51Dear Brandon,
Thank you for the opportunity to respond to your complaint. After investigating this matter, we could not find any record of a visit under your name. However, we did have an interaction with a client we can only assume may be connected to this post. Please note that our team always strives to treat every client and their animals with kindness and professionalism. On the day in question, our staff were attending to an emergency case, which briefly delayed the next appointment. The owner was dissatisfied, unreasonable, disrespectful to both our reception and clinic staff and belittled qualified staff members during their interactions. During the consultation, our staff requested the owner’s assistance in holding her dog safely while conducting a health check, as the animal was showing signs of aggression and we wanted to prevent injury to both the owner and our team. We understand that waiting or being asked to assist during an exam can sometimes be frustrating, but our staff’s priority is always the safety and wellbeing of both the animals and the people involved.
We remain committed to providing compassionate care and assistance to our community and their pets.
Thank you
Midrand SPCA
Thank you for the opportunity to respond to your complaint. After investigating this matter, we could not find any record of a visit under your name. However, we did have an interaction with a client we can only assume may be connected to this post. Please note that our team always strives to treat every client and their animals with kindness and professionalism. On the day in question, our staff were attending to an emergency case, which briefly delayed the next appointment. The owner was dissatisfied, unreasonable, disrespectful to both our reception and clinic staff and belittled qualified staff members during their interactions. During the consultation, our staff requested the owner’s assistance in holding her dog safely while conducting a health check, as the animal was showing signs of aggression and we wanted to prevent injury to both the owner and our team. We understand that waiting or being asked to assist during an exam can sometimes be frustrating, but our staff’s priority is always the safety and wellbeing of both the animals and the people involved.
We remain committed to providing compassionate care and assistance to our community and their pets.
Thank you
Midrand SPCA
SPCA's reply03 Nov 2025, 11:51
Official
Dear Brandon,
Thank you for the opportunity to respond to your complaint. After investigating this matter, we could not find any record of a visit under your name. However, we did have an interaction with a client we can only assume may be connected to this post. Please note that our team always strives to treat every client and their animals with kindness and professionalism. On the day in question, our staff were attending to an emergency case, which briefly delayed the next appointment. The owner was dissatisfied, unreasonable, disrespectful to both our reception and clinic staff and belittled qualified staff members during their interactions. During the consultation, our staff requested the owner’s assistance in holding her dog safely while conducting a health check, as the animal was showing signs of aggression and we wanted to prevent injury to both the owner and our team. We understand that waiting or being asked to assist during an exam can sometimes be frustrating, but our staff’s priority is always the safety and wellbeing of both the animals and the people involved.
We remain committed to providing compassionate care and assistance to our community and their pets.
Thank you
Midrand SPCA
Thank you for the opportunity to respond to your complaint. After investigating this matter, we could not find any record of a visit under your name. However, we did have an interaction with a client we can only assume may be connected to this post. Please note that our team always strives to treat every client and their animals with kindness and professionalism. On the day in question, our staff were attending to an emergency case, which briefly delayed the next appointment. The owner was dissatisfied, unreasonable, disrespectful to both our reception and clinic staff and belittled qualified staff members during their interactions. During the consultation, our staff requested the owner’s assistance in holding her dog safely while conducting a health check, as the animal was showing signs of aggression and we wanted to prevent injury to both the owner and our team. We understand that waiting or being asked to assist during an exam can sometimes be frustrating, but our staff’s priority is always the safety and wellbeing of both the animals and the people involved.
We remain committed to providing compassionate care and assistance to our community and their pets.
Thank you
Midrand SPCA