PM
Pulane M
1 reviews | Active since Oct 2015
22 Dec 2022, 16:22
RUDE RECEPTIONIST
I am so disappointed in the receptionist at Alberton SPCA I called yesterday (network on my side was bad) he gave a bit of attitude but I understood as it was my network ended the call and called in today yooooooooo he was so rude I will never call there again
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Replies (3)0
Replies (3)
SPCA's replyOfficial
28 Dec 2022, 09:38 We at the National Council of SPCAs will forward your complaint to the Alberton SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
SPCA's reply28 Dec 2022, 09:38
Official
We at the National Council of SPCAs will forward your complaint to the Alberton SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison Unit National Council of SPCAs
SPCA's replyOfficial
28 Dec 2022, 11:28Good day,
Please see below response as received from the Manager of the Alberton SPCA:
" We thank you for bringing this complainant to our attention. Unfortunately, due to the amount of national load shedding and poor telephone reception we are not always able to hear people clearly. Without knowing the staff person’s name who answered the call and the nature of the complainant I cannot investigate further. I have asked both Inspector Letsoalo and Mr Mahlangu if they remember having a conversation with the complainant and neither could recall the conversation. The Alberton SPCA apologizes for the misunderstanding and inconvenience caused and will work towards being more patient and polite to all members of the public. "
Please see below response as received from the Manager of the Alberton SPCA:
" We thank you for bringing this complainant to our attention. Unfortunately, due to the amount of national load shedding and poor telephone reception we are not always able to hear people clearly. Without knowing the staff person’s name who answered the call and the nature of the complainant I cannot investigate further. I have asked both Inspector Letsoalo and Mr Mahlangu if they remember having a conversation with the complainant and neither could recall the conversation. The Alberton SPCA apologizes for the misunderstanding and inconvenience caused and will work towards being more patient and polite to all members of the public. "
SPCA's reply28 Dec 2022, 11:28
Official
Good day,
Please see below response as received from the Manager of the Alberton SPCA:
" We thank you for bringing this complainant to our attention. Unfortunately, due to the amount of national load shedding and poor telephone reception we are not always able to hear people clearly. Without knowing the staff person’s name who answered the call and the nature of the complainant I cannot investigate further. I have asked both Inspector Letsoalo and Mr Mahlangu if they remember having a conversation with the complainant and neither could recall the conversation. The Alberton SPCA apologizes for the misunderstanding and inconvenience caused and will work towards being more patient and polite to all members of the public. "
Please see below response as received from the Manager of the Alberton SPCA:
" We thank you for bringing this complainant to our attention. Unfortunately, due to the amount of national load shedding and poor telephone reception we are not always able to hear people clearly. Without knowing the staff person’s name who answered the call and the nature of the complainant I cannot investigate further. I have asked both Inspector Letsoalo and Mr Mahlangu if they remember having a conversation with the complainant and neither could recall the conversation. The Alberton SPCA apologizes for the misunderstanding and inconvenience caused and will work towards being more patient and polite to all members of the public. "
PM
Pulane M's updateReviewer Update
28 Dec 2022, 14:20Thank you for your response much appreciated
PM
Pulane M's update28 Dec 2022, 14:20
Reviewer Update
Thank you for your response much appreciated