MH
Michelle H

1 reviews | Active since Jul 2019

01 Jul 2019, 18:38

Parys SPCA

Email written to SPCA head office.

Good day, Regarding my puppy Chucky, taken by the Parys SPCA.

My puppy got out about a month ago, someone called the SPCA and they picked 3 of my dogs up. It was two Yorkies and a Pitbull.

I searched for my dogs and finally found them at the SPCA. They charged me R570 in order to get them back. I told them we don't have that kind of money seeing that I am the only one working. They forced me to make an affidavit saying I will pay. I love my dogs so knowing I won't be able to pay, I did it anyway and thought that I will go pay as soon as I can.

A month later someone stole my male puppy from my house. I posted on social media that he was ****** and called the SPCA but they said he is not there. A week later someone commented and said she took him to Parys SPCA a week ago. I tried calling Maggie, the head of Parys SPCA but could not get hold of her and later ran out of airtime.

I got hold of another lady also working with the Parys SPCA via WhatsApp and struggled a week to get a reply. She could not help and again referred me to Maggie. Two days later I got hold of Maggie. I explained I don't have airtime and begged her to call me. Waited two days and asked again. She finally called, but I had to help a client and asked that she call me back in 5 min. Very rudely she agreed. I have witnesses to prove this. She never called back.

Now I hear from a friend that my puppy was adopted 2 days ago. I again tried to call Maggie but she is again to busy to talk to me.

My grand mother bought me that puppy just before se died. I made sure he got his injections with the little money I earn. Me and my kids love Chucky to bits, we made sure he had a tag with my number in case he gets out.

Now my puppy was "fixed" and adopted by a lady that is very ill. Congratulations Parys SPCA for causing hurt and sorrow to not only one family but two.

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Replies (2)
SPCA
SPCA's reply02 Jul 2019, 08:54
Official
We at the National Council of SPCAs will forward your complaint to the Parys SPCA asking for a response. Their response shall be posted within 7 days.  Kind regards Society Liaison Unit National Council of SPCAs 

Best regards,

SPCA
SPCA's reply09 Jul 2019, 11:05
Official
It is with regret that Parys SPCA take note of the loss of your dog Chukky. Parys SPCA received a Yorkie on the 10 June at their kennel. The dog was not picked up by the SPCA but delivered to the SPCA – In a statement the lady that picked up the dog tried to call the number on the tag numerous times without success. The dog tag was very faint, but despite this the SPCA tried to call the number numerous times and also phoned a Corne which a couple of weeks ago claimed a Yorkie that looked very similar to see if they can’t get hold of the owner of the dog. No one could be reached and no one came to claim the Yorkie in the 7 day stray period. Following this the Yorkie were given out for adoption and was adopted on the 22nd of June. The SPCA has policies that a lost animal needs to be claimed within a 7 day period by bringing proof that it is your dog eg a photo, veterinary certificates or any other way that can clearly identify the animal as yours. In the 7 day since the Yorkie was lost no clear identification were provided hence the adoption went ahead.  Communication to the Parys SPCA Chairperson only started on the 25th June 2019 and a photo only send to the Chairperson on the 26th June. The photo could not clearly identify the dog as the same dog of the kennel. 

Best regards,