BM
Basetsana M

1 reviews | Active since Jul 2018

08 Jul 2024, 21:17

Lack of veterinary care

I am writing to express my profound disappointment and concern regarding the recent experience I had at your facility. As an organization that is supposed to care for animals in their time of need, I found your response to my dog's health issue deeply troubling.

I brought my dog to your facility seeking assistance for a lump on her breast. Instead of providing medical care or exploring viable treatment options, I was shocked to be told that your organization lacks any veterinary personnel and could only suggest euthanasia. This suggestion was made despite my dog being active and the lump being potentially treatable through surgical removal.

It is disheartening to rely on an organization like yours due to the high costs associated with traditional veterinary care, only to be met with a recommendation to end my dog's life rather than providing the necessary medical attention she deserves.

I believe strongly that organizations dedicated to animal welfare should prioritize the health and well-being of animals through comprehensive care options. I urge you to reconsider your approach and explore partnerships or alternatives that enable you to offer essential veterinary services or referrals for cases like mine.

I sincerely hope that my feedback prompts a reevaluation of your policies and procedures, ensuring that animals in need receive the care and support they deserve.

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Replies (1)
SPCA
SPCA's reply09 Jul 2024, 08:14
Official
Please note that not all SPCAs have in-house veterinarians and rely on the private veterinarians in the town to assist. Almoning assistance is for the indigent (poor) and proof of income (3 months bank statement), identification and residence must be provided when applying. This assistance is not free as veterinary procedures cost money but a reduced rate is negotiated with the Vet. 

We trust this clarifies.