WP
Wayne P

1 reviews | Active since Apr 2023

26 Apr 2023, 17:14

Lack of empathy

Unfortunately the SPCA (Durban) are uncaring and their only real purpose is to make money, hence the request for donations, yes you can adopt an animal, but the truth is that the majority of animals are put down if they have even the slightest medical condition, cat fights are common but instead of patching up a stray I asked them to fetch, they put her to sleep, they also put down her five kittens who only needed some minor treatment. The animals they showcase are the marketing tools, if your pet is sick and you take them to the SPCA Durban, prepare to say goodbye first. The staff (Juliet and Karina in particular) lack empathy for animals and have absolutely no social skills. We can only pray that these callous people will be dealt with in due course.

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Replies (2)
SPCA
SPCA's reply02 May 2023, 08:49
Official
We at the National Council of SPCAs will forward your complaint to the Durban & Coast SPCA asking for a response. Their response shall be posted within 7 days. Kind regards Society Liaison UnitNational Council of SPCAs
SPCA
SPCA's reply02 May 2023, 13:47
Official
Good day Wayne. Our Field Officer was called to collect the cats on the 25th April. On the 26th, your wife called and spoke to Janet, who explained that as they were handed in as strays we do not pass on any information but to be courteous she let her know that the cats had been humanely euthanased owing to snuffles/feline respiratory disease;  that we unfortunately can't keep any animals who are contagious as this would risk infection by other healthy animals in our care. You thereafter called Karina to query after the animals as you apparently had homes for them; she explained as they were handed in as strays no further information will be handed out unless the owner came forward. We have the Statement of Surrender signed by yourself, stating the animals were stray, surrendering all interests and requesting they be dealt with at the discretion of the SPCA. It is a sad reality that not all animals can be treated and wish to reassure you that in the case of feline snuffles, you did the right thing by asking for our assistance to prevent further suffering.
 Caroline Smith  General Manager Durban & Coast SPCA