kM
khanyiso M

1 reviews | Active since Nov 2018

13 Nov 2018, 10:43

Unfair treatment NSFAS

<p>I am a Student at the University of the Western Cape (UWC), I have been unfairly treated by the NSFAS fanancial Aid at the UWC branch. I have been given an amount of R11 000 - Credit by NSFAS, but was only given R2000 as a pick'n pay Voucher of which I refused to accept although they had already made me sign. My fellow students who also study the same course with me received R6000 each also as a pick'n pay vouchers, this is what angered me the most. The supervisor's email is ********** please help me before they close their offices early in december.</p>

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Replies (1)
NSFAS
NSFAS's reply16 Jan 2019, 16:07
Official
Good day Khanyiso,

Thank you for contacting NSFAS.

We are sorry to learn about your experience at your financial aid office and understand your frustration.

However, please note the financial aid officers are not employed by NSFAS. 

UWC administers the allowances, should you have any issues with regards to your financial aid officers please take it up with the institution's management.

Kind regards,

KE