Unfair treatment

I was granted a bursary 2024 because financially I was unable to pay for studies this year I told them to cancel the application.

My biggest concern is last year application was approved they paid UniSA.however NSfas decided to reverse the funds without informing me or making any sort of arrangement.I called NSfas line several time spoke to a manager and they said they will give me feedback since 12.02.2025 I'm at my wits end I've sent emails and called nothing was resolved now I'm owing UniSA so much money which I can't pay off because of NSfas .if my application was declined I would've made another plan but is it fair to approve an application and a year later reverse the funds which I'm handed over by the UniSA because of this I can't write exams ...it's such an unfair service I've received I've met the criteria yet they said they picking up I'm earning a millions an annual..how I wish and I would not been in this current situation.

It's the most dishonest,unfair service I've received from a company.

I called in they said they will give me feedback just to shut me up ,which they never do.

It's such a disgrace to treat someone like this.

I need this to be resolved urgently because I need to write exams I. Need to clear my credit record.

It's unacceptable