SBUX FRUSTRATIONS CONTINUE!!!!

<p>Allow me to register my displeasure about the service, or lack thereof, regarding my cousin's Sbux Account. I have been making calls on her behalf for the past 6 weeks to no avail. SHE IS STILL NOT ABLE TO PURCHASE ANYTHING ON TAKEALOT!!! She dialed the proverbial *134*176# code and followed the prompts. The system indicates that she has a balance of 5000 for books, yet somehow when she has to purchase an item her balance stays at zero!!! the reason i have been making calls on her behalf is that i have access to the office phone and she doesn't. She is an unemployed student and cannot afford to hold for long when calling NSFAS.I have copie her in this email for ease of reference, to show that my engagements on her behalf are with her consent.</p> <p> </p> <p><br />Please note that this has been frustrating to no end.Whenever i call different consultants give me different stories, they insist that the 5000 has been loaded BUT she is still not able to purchase anything!!!! I think the best solution is to kindly re-set her password/sbux account so that she will be able to transact. This has been going on forever and we derive no joy from the frustrations she has been subjected to. She cannot afford to make calls to your offices. Kindly callher and put this matter to rest once and for all!!!</p> <p> </p> <p><br />Student: Nsuku Benovaleus Maluleke</p> <p>ID: 940 ********** 089</p> <p>Cell: ********** .</p>