NSFAS Unhappiness

Good day,

I trust that you are well. For your information, i am unwell and i would like to express the level of my unhappiness and dissatisfaction with NSFAS.

For the past month, i have been trying to get my statement for the years that they have funded me because my emolyhas given me an opportunity to apply and possibly they will settle the account on my behalf. However, NSFAS is standing in my way of all of that. Their telephone line never goes through to a person for them ti assist me in drawing my statement for me. Their whatsap line is equally useless, no one seems to reply, not even am automated response, yet its a business line.

I have run out of options and the deadline from my employer is close by, i honestly don't have any tangible options to go by. Can someone from NSFAS urgently attend to my request. Regards,, *** ***