TC
Tshego C
1 reviews | Active since Jun 2012
20 Jun 2018, 12:50
NSFAS Refuses to close my account
In December 2017, i made a final payment to cover outstanding amount as per the statement i had received from nsfas, up to this date, my account has not been closed and instead, i keep on receiving updated statement of account showing that i owe some extra money, i would pay off that account and add more but still get another upddated statement. Up to this date i have not received a closure letter and according to their records, i still owe them. This is so sad and so frustrating. I do not know what NSFAS wants from me now.
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Replies (2)
NSFAS's replyOfficial
23 Jan 2019, 14:26Good day,
Thank you for contacting NSFAS.
In order for us to assist you further we would need your personal details which cannot be shared on this platform.
Please email *** or call our toll-free number ***so that an agent can assist you further.
Kind regards,
KE
Thank you for contacting NSFAS.
In order for us to assist you further we would need your personal details which cannot be shared on this platform.
Please email *** or call our toll-free number ***so that an agent can assist you further.
Kind regards,
KE
NSFAS's reply23 Jan 2019, 14:26
Official
Good day,
Thank you for contacting NSFAS.
In order for us to assist you further we would need your personal details which cannot be shared on this platform.
Please email *** or call our toll-free number ***so that an agent can assist you further.
Kind regards,
KE
Thank you for contacting NSFAS.
In order for us to assist you further we would need your personal details which cannot be shared on this platform.
Please email *** or call our toll-free number ***so that an agent can assist you further.
Kind regards,
KE
TC
Tshego C's updateReviewer Update
24 Jan 2019, 07:58NSFAS, are you serious? Do you know how many emails you have from me on that same email address? Your call centre is very *********** and so is your customer service department seeing that this is the type of response we receive.
TC
Tshego C's update24 Jan 2019, 07:58
Reviewer Update
NSFAS, are you serious? Do you know how many emails you have from me on that same email address? Your call centre is very *********** and so is your customer service department seeing that this is the type of response we receive.