Nsfas disputing debit orders

Dear hellopeter,

I'd like to request for your assistance regarding NSFAS. End of March 2020 I settled the amount that I was owing to them for my tution. On the 10th of May I received a statement from Nsfas and I sent an email to their queries department disputing the the closing balance. On the 18th June I received an email from Michelle Human (Accounts Administrator) apologizing for the delay in updating the payment and that they would update the statement soon. However to date I haven't received any emails from them and they have been debiting my account. End June they debited a sum of R 181.00, which I disputed with the bank. Nsfas debited my account again on the 29 July 2020 they debited a sum of R184.34 and 31 July 2020 they debited a sum of R196,75. I've reversed all the transactions till I get an explanation.

NSFAS please get your house in order.

This is really frustrating.