NSFAS AND CPUT

I as a parent am really disgusted to see the daily stress my daughter has to go through with NSFAS. She has been waiting for two years for a reply from them regarding her bursary pay out. In these trying times NSFAS and CPUT thinks it's a joke to play cat and mouse with already stressed out students. Calling their call centres is also a joke because after staying on the line for more than an hour calls either get dropped or it's he say she say. I mean really now working from home should be a breeze but it looks like certain people has just adapted to become stupid or ******** or their computers has taken over their brains. For heavens sakes just come clean and stop wasting peoples valuable time