NSFAS account *****.
I received NSFAS statement on the 8th November 2018 showing that my closing balance is R4021.09 (Amount owing). To my suprise I don't understand how I am still owing that amount because I made my last payment to my NSFAS loan on the 25th January 2018. And on the 30th January 2018 the even send me my NIL balance letter and boom now in November I am owing over R4000. I tried calling them but their new number but doesn't seem to be working ( ********** 327) and tried send them email with no responses. Now stranded with no one from NSFAS willing to explain to me what is happening.
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NSFAS's replyOfficial
16 Jan 2019, 16:13Good day Thendo,
Thank you for contacting NSFAS.
Please be advised we do experience a high call volume and apologize for the long waiting times in the queue.
However, for safety and security purposes please attempt calling our contact centre again on ***,alternatively, email *** with your ID number in the subject line. Please note our recoveries email address is no longer in use.
Kind regards,
KE
Thank you for contacting NSFAS.
Please be advised we do experience a high call volume and apologize for the long waiting times in the queue.
However, for safety and security purposes please attempt calling our contact centre again on ***,alternatively, email *** with your ID number in the subject line. Please note our recoveries email address is no longer in use.
Kind regards,
KE
NSFAS's reply16 Jan 2019, 16:13
Official
Good day Thendo,
Thank you for contacting NSFAS.
Please be advised we do experience a high call volume and apologize for the long waiting times in the queue.
However, for safety and security purposes please attempt calling our contact centre again on ***,alternatively, email *** with your ID number in the subject line. Please note our recoveries email address is no longer in use.
Kind regards,
KE
Thank you for contacting NSFAS.
Please be advised we do experience a high call volume and apologize for the long waiting times in the queue.
However, for safety and security purposes please attempt calling our contact centre again on ***,alternatively, email *** with your ID number in the subject line. Please note our recoveries email address is no longer in use.
Kind regards,
KE