Nfsas

Good day My name is Roshanda Goeda and I would like to lodge a complaint against Nfsas for my daughter Rushavya Goeda with id number : 970 ********** 085. I app**** for a bursary for her in Sept 2016. Emails was received from Nfsas in May 2017 to advised me that her application was successful when I called their Call Centre I was informed that her application was declined in March 2017. Confirmation emails was send to the on several occasions but no feed back till date. I spoke to a Xolani (Team leader) on the 4 Oct 2017 whom advised me that I must email the said email from Nfsas to them. The email was forwarded but till date no response from them. This is poor poor service. Nfsas has no TCF and it shows that they don't care about students. I am really sick and tired to call their call centre whom can no assist me. If I don't get assistance in this week I will have to hand this over to my attorney