monthly harassment and lies!!

NRB Risk Solutions continue their harassment and lies!! Every month i get 300+ calls from NRB risk Solutions with regards to my Nedbank credit card. I have a standing agreement with them - which i even in most difficult times kept to! being retrenched end January i made the payment - Stop to a consultant who would have made a note. the day my mom passed away - they continued their actions - and still to today they send threating emails, calls etc. NO manager will call me back or take responsibility for the staff actions! when they call - they put you immediately on hold - and even making an effort to talk to you!!

i gave names of who i dealt with - no action was taken - but the harassment and threats continue!

when will the management step in and sort out the shambles of the staff!!

I'm tired of the harassment and lies i have to hear monthly! lies that they will only assign my account to one person - the calls will stop etc.

I REFUSE TO SIGN a debit order and i have been making monthly eft payments as per the agreement