Appalling

<p>I have had a bad experience with both NRB solutions and Nedbank. I have been in an unfortunate predicament where I've been unable to pay towards my debt for a lengthy period of time. I am under debt review and have kept in contact with the debt review company, explaining my situation. Recently I started earning money again for the first time in a long time and an amount of R1600 was deducted from my NEW Nedbank account without so much as a whisper in my direction. I gave no consent for this and approached Nedbank who told me they did not deduct from my account. After sending me down the garden path it emerged that NRB ********ly deducted the money from my account. Nedbank gave a contact number and whenever I call the number it rings and eventually tells me that the person at the extension is not available. Nedbank has attempted to reverse the debit order but they require confirmation from NRB. I cannot get hold of them so now NOTHING can be done. Am I to now kiss my money goodbye and live on bread until I get money again? Also this money was deducted after I had made a payment to my debt review company. Could someone please contact me so that this can be rectified as soon as possible? Thank you</p>