*****ING MY MONEY, KEEP ASKING FOR MORE VIA EMAIL!

I AM UTTERLY DISAPPOINTED IN THEM! Never in my life have I been this upset! I have been PAYING and I have been ASKING FOR STATEMENTS from my side! NAYDEEN has not kept me up to date about a supposed Capital Adjustment that I just found out about after I made sure with her that I was FINISHED and she said she will send me my confirmation letter. I NEVER RECEIVED IT! NOW THEY EXPECT ME TO PAY MORE! I have the emails to prove it. I spoke to ERLE (TEAM LEADER JHB) as he sent me an email that I'm still owing, I explained no I'm not, and FORWARDED MY EMAILS and CALLED HIM 3 times on my own expense to solve the problem. He said he will give me a 30% discount, 2 days later it's a 20% discount! Since I did Naydeens work, and since she never let me know, WHT AM I SUPPOSED TO PAY FOR THE FAULT NAYDEEN MADE?!! After I went out of MY WAY to get it sorted out! She doesn't deserve the job! I don't even have one and they expect me to pay R800+ for their fault! I hope someone gets back to me about this!