Never received my order!!!

Hi,

I’m very dissatisfied with NPL, I placed an order on the 30th of January 2024 and about a day later I got an email that my order is out for delivery via Fastway Couriers. It has been 3 days now that I keep getting an out for delivery update via Fastway Couriers, I wait the whole day and see the status get updated to ‘Driver could not not locate your address’. I have called Fastway Couriers and they reassured me twice that the driver is out with the order and I should receive it same day. Till today I have not received my order and when I contact NPL the lines ring until they drop on their side.

Very unhappy with this service and want a refund back if you are failing to delivery my order! Such disgusting service both from NPL and Fastway Couriers!