EN
Enthea N
1 reviews | Active since May 2013
26 Nov 2024, 07:55
1.8kg Tub half full. ******!!!
1.8kg protein tub is supposed to be full or at least 3/4full right so why would I find mine HALF FULL! Im hating myself fir changing brands and giving NPL a shot, I feel ******. Bought it from Dischem Cresta this weekend, SO DISAPPOINTED. Going back to my old brand, at least I didn't get shocked when I open my tubs, so much for trying out new brands🚮🚮🚮
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Replies (2)
NPL Nutritional Performance Labs's replyOfficial
27 Nov 2024, 07:39 Hi Enthea,
Thank you for sharing your feedback with us. We’re sorry to hear about your disappointment and would like to take a moment to address your concerns.
Our products are carefully packed based on weight, not the fill level of the tub. When blending and packing protein powder, it tends to be “fluffier” initially but settles during transportation, which can make the tub appear less full. We ensure that every tub is filled with the exact amount of product as stated on the label.
We understand your frustration and would love the opportunity to make this right. Please feel free to reach out to us directly with your contact details so we can assist further - you can kindly send us an email to i n f o @ n p l . z a . c o m with the batch number and we will gladly have a look if there might have been any discrepancies with the product.
We value your support and hope to hear back from you soon.
NPL Team
Thank you for sharing your feedback with us. We’re sorry to hear about your disappointment and would like to take a moment to address your concerns.
Our products are carefully packed based on weight, not the fill level of the tub. When blending and packing protein powder, it tends to be “fluffier” initially but settles during transportation, which can make the tub appear less full. We ensure that every tub is filled with the exact amount of product as stated on the label.
We understand your frustration and would love the opportunity to make this right. Please feel free to reach out to us directly with your contact details so we can assist further - you can kindly send us an email to i n f o @ n p l . z a . c o m with the batch number and we will gladly have a look if there might have been any discrepancies with the product.
We value your support and hope to hear back from you soon.
NPL Team
NPL Nutritional Performance Labs's reply27 Nov 2024, 07:39
Official
Hi Enthea,
Thank you for sharing your feedback with us. We’re sorry to hear about your disappointment and would like to take a moment to address your concerns.
Our products are carefully packed based on weight, not the fill level of the tub. When blending and packing protein powder, it tends to be “fluffier” initially but settles during transportation, which can make the tub appear less full. We ensure that every tub is filled with the exact amount of product as stated on the label.
We understand your frustration and would love the opportunity to make this right. Please feel free to reach out to us directly with your contact details so we can assist further - you can kindly send us an email to i n f o @ n p l . z a . c o m with the batch number and we will gladly have a look if there might have been any discrepancies with the product.
We value your support and hope to hear back from you soon.
NPL Team
Thank you for sharing your feedback with us. We’re sorry to hear about your disappointment and would like to take a moment to address your concerns.
Our products are carefully packed based on weight, not the fill level of the tub. When blending and packing protein powder, it tends to be “fluffier” initially but settles during transportation, which can make the tub appear less full. We ensure that every tub is filled with the exact amount of product as stated on the label.
We understand your frustration and would love the opportunity to make this right. Please feel free to reach out to us directly with your contact details so we can assist further - you can kindly send us an email to i n f o @ n p l . z a . c o m with the batch number and we will gladly have a look if there might have been any discrepancies with the product.
We value your support and hope to hear back from you soon.
NPL Team
NPL Nutritional Performance Labs's replyOfficial
06 Nov 2025, 09:33 Hi Enthea,
Thank you so much for your support and for sharing your feedback! 💪
We’re happy that you’re loving the 100% Iso Whey and that it’s been a great fit for you , great taste and easy on the stomach is exactly what we aim for. We really appreciate you taking the time to let us know.💪
The NPL Team
Thank you so much for your support and for sharing your feedback! 💪
We’re happy that you’re loving the 100% Iso Whey and that it’s been a great fit for you , great taste and easy on the stomach is exactly what we aim for. We really appreciate you taking the time to let us know.💪
The NPL Team
NPL Nutritional Performance Labs's reply06 Nov 2025, 09:33
Official
Hi Enthea,
Thank you so much for your support and for sharing your feedback! 💪
We’re happy that you’re loving the 100% Iso Whey and that it’s been a great fit for you , great taste and easy on the stomach is exactly what we aim for. We really appreciate you taking the time to let us know.💪
The NPL Team
Thank you so much for your support and for sharing your feedback! 💪
We’re happy that you’re loving the 100% Iso Whey and that it’s been a great fit for you , great taste and easy on the stomach is exactly what we aim for. We really appreciate you taking the time to let us know.💪
The NPL Team