Impressive!

At this day and age where bad customer service has become the order of the day, it gives me such pleasure to give positive feedback about great customer service that i received from NPDA. I had a refund query and contacted the call centre. Tumi treated my query with professionalism and gave me prompt feedback with each and every email. She really is an asset to this organization. Thank you so much Tumi, keep up the excellent customer service. You are appreciated!