BAD AND PATHETIC CUSTOMER SERVICE

MY CAR WAS BROKEN INTO AT MY HOUSE, THE ALARM OF THE CAR DID NOT GO OFF. I TOOK THE CAR TO FORD DEMONSTRATED TO THEM EVEN THE POLICE TOLD ME THERE IS SOMETHING WRONG, THEY BROKE THE WINDOW AND OPENED THE BACK AND FRONT DOOR WITHOUT ALARM GOING OFF, NOW FORD TELLS ME THEY CANT TELL ME WHY THE ALARM WENT OFF. I MEAN NEXT TIME THEY BREAK INTO MY CAR AGAIN AND IF THE ALARM DOES NOT GO OFF AGAIN. FORD IS JUST PULLING UP THEIR SHOULDERS THE EMAILS THEY SENDING ME IS MAKING ME OUT TO BE STUPID. THE FACT IS THE ALARM OF THE CAR DID NOT GO OFF. THEY GOT AWAY WITH MOST OF MY STUFF THAT WAS IN MY CAR AND I AM SITTING WITH A BROKEN WINDOW. SO FORD WHO IS REPLACING THE WINDOW IF THE ALARM WENT OFF I AM SURE WE COULD OF AT LEAST SCARED OFF THOSE ******* BUT NOW THEY GOING TO TARGET MY CAR EVERYTIME THE CAR WAS BOUGHT IN 2017 BRAND NEW FORD FIGO IN PAARDEN EILAND, I AM SO FRUSTRATED AND DISAPPOINTED IN FORD (PAARL). THE SERVICE IS JUST PATHETIC, THE LAST TIME MY CAR WAS THERE CAME BACK WITH A PROBLEM TOOK IT BACK OH SORRY WE LOADED WRONG SOFTWARE ON THE CAR. OH COME ON NOW THIS IS MY FAULT.