Great Customer Service! Wow!!!

Good day Hendry,

I hope you are well.

I have had the pleasure of working with Angelique from the first day I joined the Novation family and to date she has been nothing but the best consultant/adviser I’ve ever dealt with in the Short Term industry!

Angelique has been readily available to assist me with administrative matters related to my policy, claims, car hire dealers - which the last time, proved to be a nightmare but she managed to assist to the best of her ability.

Her can do attitude and willingness to go the extra mile- late Friday afternoon or early Saturday morning- are sincerely appreciated.

As Novation formally joins the industry as a FSP, I wish you well and what will set you apart from the other FSPs Novation’s sturdy commitment to having competitive underwriting benefits and it goes without saying- individuals like Anqelique who always strive to give the best customer experience.

Anqelique is a true asset to Novation and I appreciate her efforts.

P.s I’ve referred colleagues, family and friends to Novation as to me you are the best!!

Best wishes