Bad experience

Ordered WiFi repeater . When it eventually arrived, none of the installation instructions made sense and neither of the links to change settings worked. Managed to connect it to my router by WPS, but then wasn’t able to connect either my IPad or my Android phone to the repeater using either the starting password for the repeater or the password for my network . Support sends the instructions you already have , then refuses to help unless you send a video of the problem process, despite having received 7 photos showing each step of the process!