Nova Boutique Hotel
Unclaimed Business
|2|1 Reviews (last 12 months)|This business does not respond to reviews
Nova Boutique Hotel
Unclaimed Business
|2
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2|1 Reviews
Oct '25 - Sep '26
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Hellopeter has tracked Nova Boutique Hotel across 1 reviews. Nova Boutique Hotel hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Nova Boutique Hotel? Write a review to help others decide.
Recent reviews (1)
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Patric S
1 reviews | Active since Sept 2022
3 Jan 2026, 14:21
Unprofessional Owner Conduct
Complaint Summary: Unprofessional and unacceptable conduct by the owner, ***le, despite excellent staff. Details: Nova Boutique Hotel has capable, professional, and courteous staff who do their work well. Unfortunately, my experience was severely undermined by the conduct of the owner, ***le. While I was a paying guest, I was threatened with having the police called, referred to as a trespasser, and spoken to in a rude and degrading manner, including comments about how I “stand like I own the place.” These remarks were unprovoked and entirely inappropriate in a hospitality setting. Outcome: The owner’s behavior overshadowed what should have been a pleasant stay and negated the otherwise excellent service provided by the staff. As a result, I will not be returning and would caution others to be aware of this risk. Desired Resolution: Acknowledgement of the incident and a commitment to professional conduct towards all guests, regardless of race.
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Patric S
1 reviews | Active since Sept 2022
3 Jan 2026, 14:21
Unprofessional Owner Conduct
Complaint Summary: Unprofessional and unacceptable conduct by the owner, ***le, despite excellent staff. Details: Nova Boutique Hotel has capable, professional, and courteous staff who do their work well. Unfortunately, my experience was severely undermined by the conduct of the owner, ***le. While I was a paying guest, I was threatened with having the police called, referred to as a trespasser, and spoken to in a rude and degrading manner, including comments about how I “stand like I own the place.” These remarks were unprovoked and entirely inappropriate in a hospitality setting. Outcome: The owner’s behavior overshadowed what should have been a pleasant stay and negated the otherwise excellent service provided by the staff. As a result, I will not be returning and would caution others to be aware of this risk. Desired Resolution: Acknowledgement of the incident and a commitment to professional conduct towards all guests, regardless of race.
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Replies (0)