DISGUSTED

I had an issue with my Nissan Micra where it was in limp mode and after sending it to 2 different places and after 2 weeks neither of them were able to find out what was causing it to do so I decided to send it to Northwest Nissan for evaluation and diagnostics. My vehicle was there for a week and a half and eventually I was told that they couldn't find the cause of my vehicle staying in limp mode ans my vein was sent home. A few days later I went to collect my car from my father's house and return the vehicle I had been given to use . I was absolutely disgusted to discover that the plastic wheel arch linings had not been re- fitted to my vehicle but merely placed in the boot and my brand new cellphone holder was removed from the windscreen of my car. I emailed the gentleman that i had been dealing with and the Dealer Principal to make them aware of what happened. I have not received any form of communication from them nor have I been contacted to let me know that my email was received.

So after a little investigating, assistance from a friend and a little elbow grease I found the reason why my car had been stuck in limp mode and went about repairing it and that took me a total of 1 day.

I am utterly disgusted in the lack of communication i have witnessed, the wheel arch inner plastics that were not put back onto my car and the removal of my personal belongings.