1 reviews | Active since Nov 2016
Arrogance & Horrific rersponse (Northwest Nissan)
We have had several issues on our Nissan NV200 fleet since 2016. One would expect at an attitude of apology on issues, especially if it is not our fault, but Nissan's, (actually those at North West Nissan, Roodepoort)
Arrogance from certain individuals is just not acceptable.
I have emailed on several occasions to Nissan Customer Care on various of our Nissan vehicles, starting 2016, and now last week again on one of our Nissan's. In such a way that the workmanship is sooooo bad, and not one apology but only arrogance.
I have also contacted Nissan Careline who was willing to assist on Friday 25 January 2019, but still awaiting any responses.
We will never buy another Nissan, but the worst is there is NO client service, even on issues that were not our fault. Clutch was replaced but then bolts & nuts not replaced on the starter, which came loose 3 days later..... Very bad workmanship, which is the responsibility of the Service Manager.
