Very bad follow up service and never minded attitude

<p>My wife has been in severe pain after a filling that was carried out by Northumberland dental. I called to indicate to them that the pain has not subsided and that she might need to do a root canal, of course me not being a dentist myself.The receptionist rep**** they will send a script to reduce swelling in order to perform operation. They did not call her in to check the condition of the tooth or her gums. Their only available appointment was nearly three weeks after I told them about my wife's condition . What gets to me is the lack of follow up with their patients to see how they are doing and the never minded attitude displayed by the receptionist or to make an emergency appointment available. I had to do the follow up to see what was happening or how they could assist. We were forced to find an alternative dentist to resolve the matter. Really not impressed with the service we received. </p>